THESE TERMS & CONDITIONS APPLY FOR THE DESIGN STORE ONLY


Exchange Policy

There is no Exchange policy on Limited Edition Prints. However, in the case of damage to the item while delivery, we will consider a replacement if you can send us a picture of the damage, and an email to thememorycompany@gmail.com within 12 hours of receiving the package. We will require 10 business days from our approval of your request to get the replacement item to you. You will not be charged for the shipping of the replacement item.

Cancellations

Once the payment has been received by the bank, you will be able to cancel an order only if it has not already been sent for print and delivery. You must write to us at thememorycompany@gmail.com and check if it is possible. We will treat exceptional cases with due consideration.

Refunds

Orders once delivered cannot be returned or refunded.

Shipping

The Memory Company delivers only in India. However, that status will change by the end of 2016. We use two of the best delivery services or even manual local delivery service providers to ensure safety and speedy delivery. Deliveries within India take on average of 4 days. To ensure shipping, a delivery receipt may be asked from you by the delivery company. If for whatsoever reason the product does not reach you within 30 days, you will be entitled to a full refund or a replacement. Business days are Monday through Friday, excluding gazetted.

Privacy Policy

The privacy policy describes the usage and protection of your information by thememorycompany.org when using this website.thememorycompany.org is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. thememorycompany.org may change its policies from time to time by updating this page.

thememorycompany.org is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. thememorycompany.org may change its policies from time to time by updating this page.

We may collect the following information: First Name & Last Name. Contact information including email address. Demographic information such as age, postal address, post code, preferences, interests and Social network handles.

Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial security procedures to safeguard and secure the information we collect online.

COOKIES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website’s privacy policies. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should exercise caution and refer to the privacy statement applicable to the website in question.

Terms & Conditions

Thememorycompany.org, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides information and products contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Thememorycompany.org’s relationship with you with regards to this website.

The term ‘Thememorycompany.org’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your information and use only. It is subject to change without notice.

Neither we, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, product images, Artist bios, commentary on artwork, design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You cannot copy; reverse engineer; reproduce entirely, or in part; any part of the Website or branding.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Thememorycompany.org’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.